How To Set Up Your Email Account In Thunderbird

A professional, personal email address is pretty crucial when attempting to run a business or if you want to be taken seriously online. However, finding the perfect email hosting for your website isn’t always easy. Your email account must be affordable and reliable, and ideally should match your domain. You will also want to be sure that your email is spam free, includes virus protection, and that it can synchronise your email and calendar to your preferred platform. Luckily, UK2.NET offers email services that meet this strict criteria.

Once you have registered your new email account with UK2.NET, you will need to set it up on your preferred platform. This article will walk you through the process of adding your UK2.NET email account on Mozilla’s Thunderbird email platform. Please see our knowledgebase for more instructions, or have a look at these posts outlining Outlook and iOS email platforms.  

Adding Your Email Account To Thunderbird

Step 1: Open Thunderbird

The first step in adding your email account to the Thunderbird platform is opening the software. If  you do not have Thunderbird installed on your computer, you can download it here.

Step 2: Create your account

Within Thunderbird, you will see a section called Create a new account. Under this section, please select Email from the options provided. Next, click Skip this and use my existing email.

Step 3: Enter your information

The next step will make sure that those who receive your email can see who the message is coming from. Fill in the form with your name, email address and password. The name used here will appear in the From section in sent email. In the field for your email address, make sure that you enter your email in all lowercase letters. Enter your password as you would to log into your email account. You have the option to click Remember Password so that you don’t have to enter your password each time to log in. Once you have entered the necessary information into the fields provided, click Enter.

Step 4: Selecting email server

Your next step is to decide how you would like to receive your email. Select IMAP if you plan to sync email between devices. Select POP3 if you would like to download all email from the email server to your computer. Note that POP3 will prevent you from receiving email in WebMail, your mobile device, or tablet outside of Thunderbird.

Step 5: Enter hostname

In both incoming and outgoing fields provided, type chimail.uk2.net as the hostname. The default POP incoming port is 995, while the default for the IMAP incoming port is 993. You will need to select or enter this information into the spaces provided. The outgoing port needs to be set to 465.

The username is your email address entered in all lowercase letter. Be sure that you enable SSL/TSL for both incoming and outgoing servers. In the dropdown option, leave Authentication on normal password for both incoming and outgoing servers.

Step 6: Test your connection

You can test the information that you have entered by clicking the Re-test button. Thunderbird will confirm a successful connection if you have entered the necessary information correctly. Your email address is now set up within the Thunderbird email platform.

As always, be sure to contact our expert technical support team should you have any questions or comments regarding this process. Of course, you need a professional, reliable email service to begin with. Check out our email hosting packages starting at only 50p per month from UK2.NET!